Website & Workshop Conditions

Terms of Service

Last Updated: October 2026•Jurisdiction: Republic of Kenya (Nairobi)

Workshop Estimates & Bookings

Online service descriptions and booking requests are for scheduling and guidance. Final repair scopes and pricing are confirmed after a physical vehicle inspection at our Runda workshop and your approval of the estimate.

1. Service Bookings & Inspections

• Submitting an online or WhatsApp booking reserves an inspection slot. Our team will contact you to confirm your appointment.

• No repair, parts replacement, or tuning work is carried out without your prior approval of an estimate.

2. Parts & Workmanship Warranty

• Qualifying repairs and genuine OEM parts supplied and fitted by Servisus Ltd carry a 6-Month / 10,000 km warranty against defects in workmanship and materials.

• Normal wear-and-tear items, customer-supplied parts, and pre-existing faults are excluded.

3. SESS Performance & SESS Auto Spa

• All performance tuning and hardware upgrades require a pre-service diagnostic health check.

• Paint protection film (PPF), wraps, and ceramic coatings are inspected with the customer at check-in and handover.

4. Governing Law & Contact

These terms are governed by the laws of Kenya. For any questions, contact Servisus Ltd at servisusltd@gmail.com or +254 714 592 222.

Have questions about our workshop warranty or service conditions?

Speak directly with our service manager in Runda, Nairobi.